crisis communication

The art of dealing with negative posts: A social media crisis handbook

Learn how to effectively handle negative social media posts with our comprehensive guide. Discover the role of PR agencies in crisis management and long-term reputation protection. Turn to Red Shoes for 24/7 support.

Five commandments of crisis communication

In times of crisis, it is important for organizations to communicate effectively and efficiently. There are five commandments of crisis communication—honesty, timeliness, consistency, accuracy, and an audience-focused mentality —which will help organizations create trust with their customers and stakeholders during a crisis.

How to prepare for weather-related crisis: communication plans for businesses

When bad weather strikes, it’s important to have a plan in place to keep your business running smoothly. Here are four tips for creating a communications plan for weather-related emergencies.

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